Customer Information

Ticketing Information

Phone Orders
Don't feel comfortable ordering products online? No problem! We accept orders over the phone. Please visit our Contact Page for more information.

Ticket Terms & Conditions
Each ticket constitutes a license from the SLO Symphony to the purchaser. No ticket may be transferred or resold for any price above the purchase price printed on the ticket. By accepting a ticket, you are agreeing to the terms of this license. If these terms are not acceptable, please contact the SLO Symphony  office at (805) 543-3533 or info@slosymphony.org promptly in order to arrange for the ticket's return.

Official Source for Purchasing Tickets - slosymphony.org
We would like to remind you that slosymphony.org is the only official source for purchasing tickets to performances and events. If you do not see slosymphony.org listed in your web browser's address bar when viewing the performance schedule and purchasing tickets, please close your browser and visit www.slosymphony.org.

Privacy Statement / Legal Disclaimer

San Luis Obispo Symphony operates this website as a vehicle to promote the Symphony.  It is not our intent to gather the personal information of our visitors, however we do gather some information to help us improve our website and promote the SLO Symphony..

We collect the email address of subscribers to our newsletter service and online ticket or merchandise buyers.  We will at times send emails to those who have provided their email address to us.  With each email is the option to "opt-out" of receiving future emails.  If you wish not to be contacted by email, please send an email with your request to info@slosymphony.com or call the Symphony at (805) 543-3533.

We collect the mailing address of all online customers.  We will at times contact you by mail with brochures or special offers.  If you wish to not receive these offers, please send an email with your request to info@slosymphony.com or call the Symphony at (805) 543-3533.  

Customers who provide us with telephone numbers may receive calls from us promoting season ticket sales or special offers.  We abide by the state and national "Do Not Call" lists.  We do call current customers within 18 months of their last purchase unless they request us not to.  If you wish to not receive these calls, please send an email with your request to info@slosymphony.com or call the Symphony at (805) 543-3533.

We occasionally share our address list with other San Luis Obispo non-profit organizations.  We never share email or phone numbers.  If you wish for us not to share your address with another non-profit, please notify us at info@slosymphony.com or call the Symphony at (805) 543-3533.  

San Luis Obispo Symphony uses SSL (Secure Sockets Layering) encryption for all online transactions.  This is the standard for online transactions and offers the highest level of security for the transfer of information. 

If you have any questions about the above policies, please contact us at info@slosymphony.com or call San Luis Obispo Symphony at (805) 543-3533.